We engaged Scott Williams and Coastscape Services to provide advice, planning and execution of major landscaping works at our 16 acre rainforest retreat.

It was a large and complex undertaking involving extensive change in a challenging environment.

Preparation, irrigation, choice of plants and planting, as well as rockwork, and layout were in their brief. We found Scott and his team to be obliging, organised, trustworthy and efficient. They were easy to deal with and had a good knowledge in their areas of expertise and displayed imaginative initiative on a number of occasions. They contributed helpful insights into resolving many issues that were encountered during the project. We are very happy with the work completed and the transformation that has occurred. From our experience we are happy to recommend Coastscape Services as a professional, competent and efficient landscaping service

Coastscape Services was selected to undertake an approximate $450,000 building grounds redevelopment at The Esplanade Luxury Beachfront Apartments, Burleigh Heads on the Gold Coast, Queensland.

A critical factor in the bid evaluation was identifying the contractor who would be able to work with the owners to deliver a best value outcome. Not only was this project delivery approach identified in the selection of Coastscape, it was very clearly demonstrated throughout the project so that as issues arose they were dealt with professionally, sensibly and fairly.

The project became complicated soon after execution of the contract with a need to fundamentally change the design and construction approach for the entire project due to a latent condition. Coastscape excelled in working with the owners, though the owner’s representative, to identify and implement a solution that satisfied the project scope and maintained the project within the budget. At no time was there any indication of unsubstantiated claims or dispute due to the large scope change.

The principal of Coastscape, Scott Williams, remained focussed on the best outcomes for the project throughout and worked with the owners to ensure that their expectations were met. Scott always kept the owners representative informed as issues arose and maintained excellent communication with the owners to identify the issues and provide options that ensued best outcomes for the owners.

Critically, Scott would listen to comments from anyone offering them but would ensure the agreed process for change management was followed, being direction from the owner’s representative.

Coastscape demonstrated throughout the project a focus on delivering value for the owners and were flexible in working with the owners, both in terms of scope and schedule. This was clearly evidenced in ensuring the owner’s disruption was minimised over critical periods including peak occupancy such as the January holiday period and Easter. Throughout the project Coastscape was professional in its project management delivery with a focus on safe outcomes, meeting owner expectations and best value. Scott was always friendly to all who sought to discuss issues with him and provided timely feedback.

As the owner’s representative or for any direct use on my behalf, I would have no hesitation in using Coastscape again on a similar project or on projects larger or smaller scale and would feel assured of the same value outcome on all occasions….

Dawn and I are sop happy with the result of all the work you and your team have done in restoring our existing garden. In just 4 days you transformed the garden and surrounds of our home. The versatility of you and your team and their attitude and work ethic were among the highest standard. All the new plans are thriving, partly because the selection and placement of the plans is idea for their situations. This reflect the caliber of your professionalism Scott and I am delighted that I found you in the Yellow Pages and chose your company to carry our the work, which included removal of large trees and established hedges, choosing and supplying new plans, relaying of a whole sections of pavers, replacing the soil and mulching the gardens. We have no hesitation in recommending your company, Coastscape Services to anyone needing their home garden upgraded.

Hi Scott,

It’s been a few months now since you finished our landscaping work, and I just thought I’d send you and your team our heartfelt thanks for turning our barren slope into such an attractive garden and outdoor area. The plants are now starting to get a kick along and are looking lovely and we’ve had many enjoyable evening on the decking and spa area, admiring the lights of the coast. I know we had a very awkward area to work with and most landscapers would have turned on their heels and fled after the first meeting. But you and the boys we not daunted and tackled the difficulties head on-even to the extent of having to dig footholds into the slope to stay upright to being the work! Your concept plan and landscaping layout suited it perfectly. We are now able to enjoy walking along FLAT pathways and are able to admire the views. We receive many compliments from friends and family who are amazed by its transition. The council officer who inspected the work has even returned to take photos so he can show other landowners, in his works, “a perfect example of how to intelligently manage water run off on a sloping block”. He was most impressed! Our compliments to you – it was so convenient to have our work looked after by such a competent and easy to work with team. Everything was taken care of from brick retaining walls, rock work, plantings, decking and pergolas – it was great having the one company look after everything – it made it so easy for us. We could certainly recommend you to anyone who is looking for a A-Z professional landscaper. Thanks again Scott and team, it was a pleasure to work with you.

Scott and his team took our basic ideas, worked with use and crafted something very special. Our house is transformed and the results are phenomenal. From start to finish the collaborative approach was excellent which made us feel that this was a work being done with us not to us. This was very reassuring. The Team communication is suburb, the workmanship magnificent and the job was done on time and on budget. What we now have is a house that we love to look at and a space we just love to be in. Thanks so much.

Alyson and I would like to express our thanks and appreciation for the outstanding outcome you and your team have achieved with our landscaping project. We embarked on this project with some apprehension as to whether or not we were doing the right thing particularly having in mind the anticipated 10 to 12 week construction period and the cost. However, the final outcome is beyond our expectations and already we have received many complimentary comments on your work. You and the team are to be congratulated on, not only a fabulous outcome, but also the way in which you have conducted yourselves throughout the project. You and the team are a credit to your profession.

Scott, I would like you and others to know the things Alyson and I believe set you apart from others we have dealt with in the industry over the years and that have contributed to such a successful outcome at our home:

1. The professional manner in which you initially discussed the project, arranged for detailed plans to be drawn, redrawn and redrawn again without fuss, the detailed quotation and your preparedness to look for cost saving measures and the continuing discussion of the plans throughout the project. We always had confidence the project was proceeding as planned and felt we had control over the cost;
2. The professional manner in which you and all of your team conduct yourselves. The polite and obliging manner displayed by all team members, not just to us, but also our neighbours ensured a pleasant and harmonious work environment at all times. We appreciated being advised and understanding the day by day timetable;
3. The attention to detail displayed by the team and the willingness to discuss alternative approaches should the need arise. The same team members and yourself on site  every day ensured a thorough and consistent understanding of the project and our objectives;
4. The professional manner in which you were able to work with other tradesman required for the project also contributed to a harmonious work environment;
5. All that said would be done has been completed to a very high standard and largely within the budget allocated.

Thank you Scott……. we are confident you will continue to succeed in your industry (even during the tough times) simply because you place such a high value on your reputations and conduct your business accordingly.

My husband and I have used Coastscape services for approximately 6 years.

We first met Scott Williams when we wanted to transform a difficult garden space at our last home.

His innovative ideas and fresh approach led to a really great result. On our next home we let Scott’s magic do its work again. We are so thrilled with the look and low maintenance of our gardens. It is the best investment we have ever made on our home.

The team from Coastscape Services are reliable, punctual, polite, completely professional and a pleasure to have around your home. My husband and I often comment that in a very trade weary household with renovations and something happening every other week, Coastscape have been the only trade to actually do what they were meant to do and exceed our expectations every time.

Scott and his team took over our back garden and over a short period of time transformed it into an outdoor area that is both visually pleasing and user friendly.

We can’t speak highly enough of Scott and his team, they were very professional. Their willingness to discuss the work with us and to change parts of the plan to get a better result, their consideration and friendliness while trying to work around us and not put us out was much appreciated. The finished result is outstanding

During Coastscape’s time on site they performed with total professionalism, reliability and concern to keeping any inconvenience to a minimum. They performed at all times to the highest standard of workmanship, reliability, and completed the job on schedule.

“I can only speak with the highest regard for Coastscape (Scott Williams & his tradesmen), and the end result of the transformation has been remarkable

Scott and his team took our basic ideas, worked with us and crafted something very special. Our house is transformed, and the results are phenomenal! From start to finish the collaborative approach was excellent which made us feel that this was a work being done with us and not to us. This was very reassuring. The team communication is superb, the workmanship magnificent and the job was completed on time and on budget. We now have a house that we love to look at and a space that we love to be in. thanks so much

“Edward and I are thrilled with your job. Thankyou once again.”

Just a note of thanks for all the hard work you have put into our landscape renovation.

Thanks to your professionalism, you made a daunting task seen almost effortless. The fact that we had a properly drawn plan and not something scribbled on the back of an envelope was an added bonus and helped us visualise the end result before a sod was turned. …. We appreciated the fact that Coastscape was sensitive towards our budget throughout the whole process.

To use one company to design, build and maintain our landscape was a major consideration for us. We are extremely happy with the results, and have nothing but praise for Scott and the whole Coastscape team.

“I cannot speak too highly of his work – his early conferences with me proved to be highly productive…. Scott was punctual and efficient and full of innovative ideas to make our garden original & distinctive.

“His knowledge of technical matters never ceased to astonish me. Scott is also fortunate to have a good team of men who work with him. They were also punctual and did their best not to intrude into our lives during the time they were there.

“I was very happy to fly to Sydney to work each week, leaving everything in their care. I would not hesitate to recommend Coastscape to anyone who wanted a first class landscaping job done.”

“Thank you so much for creating a fantastic space in the back garden. After some bad experiences in building the house, it was refreshing to deal with a company with such a professional, courteous and efficient focus”